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Most Frequently Asked Questions

Here you’ll find an overview of the most frequently asked questions about our safes, fireproof cabinets, locks, and services. We cover topics such as delivery, installation, maintenance, certification, and how to choose the right model. This page helps you quickly find answers to practical or technical questions.
Didn’t find what you were looking for? Feel free to contact us for personal advice.

01Why are we not reachable by phone?
02What is the best safe?
03Is there such a thing as an inviolable safe?
04Is a safe still relevant in our digital age?
05Are safes or fire cabinets truly fireproof?
06Why choose a Chubbsafes safe or vault?
07What is a fire- and burglary-resistant safe?
08What is a burglar-proof safe?
09What is a safe?
10Which safe lock should I choose?
11How are safes delivered, installed and anchored?
12How do we anchor safes and fire-resistant cabinets?
13Can a safe or fire-resistant cabinet be glued?
14How is a safe chemically anchored?
15What if I don’t have a suitable wall or floor for anchoring?
16How do you avoid pipes when installing a safe or fire-resistant cabinet?
17Does anchoring a safe or fire-resistant cabinet create much dust or noise?
18Can I find the price of a safe or fire-resistant cabinet online?
19Can a safe be delivered without installation?
20Are all safes and fire-resistant cabinets available from stock?
21Can existing safes in my jewellery store be replaced or further secured?
22Which safes or fire-resistant cabinets are suitable for jewellers and diamond dealers?
23Help, the insurable value of safes is far too low. What can I do?
24Why do we deliver or sell only in Belgium?
25Can you repair or replace the lock on site?
26Will I always receive a quotation in advance?
27Do you operate throughout Belgium?
28Is there a risk that the contents will be damaged when opening the safe?
29When is a safe beyond repair?
30How long does a safe last?
31What is a fire-resistant safe ?
32A fire-resistant safe rated for only 30 minutes to 2 hours — isn’t that rather short?
33Do safes have an emergency key?
34Are safes for private use available with an emergency key?
35Do you operate throughout Belgium, and is the installation discreet?
36What is the price of a safe with installation, and will I get a quote?
37What is the difference between EN 1143-1 and EN 1627?
38I have a safe or strongbox. How can I determine the resistance grade?
39What is the highest class of a safe?
40Is a certified safe automatically fire-resistant?
41Can a safe be installed in a built-in cupboard?
42Can a safe be suspended on a wall?

Frequently asked questions

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