Most Frequently Asked Questions
Here you’ll find an overview of the most frequently asked questions about our safes, fireproof cabinets, locks, and services. We cover topics such as delivery, installation, maintenance, certification, and how to choose the right model. This page helps you quickly find answers to practical or technical questions.
Didn’t find what you were looking for? Feel free to contact us for personal advice.
01
GeneralWhy are we not reachable by phone?
02
Choosing a safeHow do we anchor safes and fire-resistant cabinets?
03
Choosing a safeHow do you avoid pipes when installing a safe or fire-resistant cabinet?
04
Placement and installationHow are safes delivered, installed and anchored?
05
Choosing a safeDoes anchoring a safe or fire-resistant cabinet create much dust or noise?
06
Choosing a safeWhat is the best safe?
07
Placement and installationDo safes have an emergency key?
08
Service and maintenanceHow is a safe chemically anchored?
09
Choosing a safeHelp, the insurable value of safes is far too low. What can I do?
10
Security and certificationsIs there such a thing as an inviolable safe?
11
Placement and installationIs a safe still needed at home today?
12
Choosing a safeIs a safe still relevant in our digital age?
13
Service and maintenanceIs there a risk that the contents will be damaged when opening the safe?
14
Choosing a safeHow long does a safe last?
15
Security and certificationsAre safes or fire cabinets truly fireproof?
16
Choosing a safeWhy choose a Chubbsafes safe or vault?
17
Choosing a safeWhat is a fire- and burglary-resistant safe?
18
Choosing a safeWhat is a burglar-proof safe?
19
Choosing a safeWhat is a safe?
20
Choosing a safeWhich safe lock should I choose?
21
Placement and installationCan a safe or fire-resistant cabinet be glued?
22
Placement and installationWhat if I don’t have a suitable wall or floor for anchoring?
23
GeneralCan I find the price of a safe or fire-resistant cabinet online?
24
Placement and installationCan a safe be delivered without installation?
25
Placement and installationAre all safes and fire-resistant cabinets available from stock?
26
Service and maintenanceCan existing safes in my jewellery store be replaced or further secured?
27
Choosing a safeWhich safes or fire-resistant cabinets are suitable for jewellers and diamond dealers?
28
Placement and installationWhy do we deliver or sell only in Belgium?
29
Service and maintenanceCan you repair or replace the lock on site?
30
GeneralWill I always receive a quotation in advance?
31
GeneralDo you operate throughout Belgium?
32
Service and maintenanceWhen is a safe beyond repair?
33
Choosing a safeWhat is a fire-resistant safe ?
34
Security and certificationsA fire-resistant safe rated for only 30 minutes to 2 hours — isn’t that rather short?
35
Choosing a safeAre safes for private use available with an emergency key?
36
Placement and installationDo you operate throughout Belgium, and is the installation discreet?
37
Choosing a safeWhat is the price of a safe with installation, and will I get a quote?
38
Security and certificationsWhat is the difference between EN 1143-1 and EN 1627?
39
Security and certificationsI have a safe or strongbox. How can I determine the resistance grade?
40
Security and certificationsWhat is the highest class of a safe?
41
Security and certificationsIs a certified safe automatically fire-resistant?
42
Placement and installationCan a safe be installed in a built-in cupboard?
43
Placement and installationCan a safe be suspended on a wall?
44
Placement and installationCan you install and anchor a safe yourself?
45
Choosing a safeWhy have a safe installed by a professional?
46
Security and certificationsWhat is a Grade 5 safe?
47
Security and certificationsWhat is a Grade 6 safe?
48
Security and certificationsWhat is a Grade 4 safe?
49
Security and certificationsWhat is a Grade 7 safe?
50
Security and certificationsWhat is a Grade 3 safe?
51
Security and certificationsWhat is a Grade 2 safe?
52
Security and certificationsWhat is a Grade 1 safe?
53
Security and certificationsWhat is a Grade 0 safe?
54
Security and certificationsWhat is a security cabinet or safe security level S1 or S2 according to EN 14450?
55
Choosing a safeWhich home safe do I need?
56
Choosing a safeIs a safe still a good investment today?
57
Choosing a safeWhat is the best safe for home use?
58
Choosing a safeWhat is the price of a home safe, installation included?
59
Choosing a safeIs a fire-resistant safe for home use also burglary-resistant?
60
Choosing a safeWhat should I look out for when buying a home safe?